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Home » Case Studies » Runnymede United Church
CASE STUDY
/
Community · A Toronto Congregation

Runnymede United Church: A Website Design and Development For a Toronto Congregation

How we designed and built a website that welcomes newcomers clearly while serving an active, two-campus congregation’s everyday needs.
p200873 website mockup

Project Snapshot

CLIENT
Runnymede United Church
INDUSTRY
Community & Faith Organization
WHAT WE DID
Website Design, Website Development
PLATFORMS
Squarespace
REGION
Toronto, ON – Runnymede and Windermere campuses
Abstract light gray outline illustration accompanying the case study overview section

About Runnymede United Church

Runnymede United Church is a two-campus congregation in Toronto’s Bloor West Village and Swansea neighbourhood, recognized as an Affirming Ministry committed to inclusion of all people regardless of sexual orientation or gender identity. The church offers Sunday worship (in-person and livestreamed), Sunday School, music and choir programs, small groups, and extensive community outreach.
Runnymede United Church branding mockup
Runnymede United Church website in a desktop browser window
Runnymede United Church logo

The Challenge

A church website has to do two things at once that pull in different directions: welcome someone who’s never set foot inside, and serve an active congregation’s day-to-day needs. A few problems needed solving:
A first-time visitor needed a clear, low-pressure way to learn what to expect, without wading through content built for existing members
The church’s identity as an Affirming Ministry is central to who it welcomes, and needed to be presented clearly and early, not buried as a footnote
With two physical campuses, service times, events, and programs needed to stay clearly organized so visitors always know which location applies to them
FINAL OUTCOME

Website

runnymede website screen 1
runnymede website screen 2

Results & Impact

Runnymede United Church now has a website that gives first-time visitors a clear, welcoming way in, presents its Affirming identity prominently, and keeps a genuinely active two-campus congregation’s programs and events organized and easy to find.

46%

Increase in First-Time Visitor Form Submissions

37%

Increase in Event Signups

32%

Increase in Livestream Views

What We Did

✓
check mark

Affirming Identity, Presented Clearly

The church’s inclusive commitment featured prominently on the homepage, not buried in an about page
✓
check mark

Two-Campus Navigation

Clear, organized information for both the Runnymede and Windermere campuses, including service times and events
✓
check mark

Community Outreach Pages

Dedicated content for the church’s outreach programs, volunteer opportunities, and events like the long-running Bloor West Village Arts and Crafts Show

FAQs

How Does the Website Welcome First-Time Visitors?
Syndell built the site to give first-time visitors a clear, low-pressure way to learn what to expect, separate from content built for existing members, so newcomers do not have to wade through material that assumes prior familiarity.
How Does the Website Present Runnymede United Church's Affirming Identity?
Syndell featured the church’s inclusive commitment prominently on the homepage rather than burying it in an about page, since it is central to who the congregation welcomes.
How Does the Website Organize Information for Two Separate Campuses?
Syndell built clear, organized two campus navigation covering the Runnymede and Windermere locations, including service times and events, so visitors always know which location applies to them.
Does the Website Cover the Church's Community Outreach Programs?
Yes. Syndell built dedicated community outreach pages covering volunteer opportunities and events, including the long running Bloor West Village Arts and Crafts Show.
What Programs Does Runnymede United Church Offer?
Runnymede United Church offers Sunday worship in-person and livestreamed, Sunday School, music and choir programs, small groups, and extensive community outreach.
What Platform Was the Runnymede United Church Website Built On?
The website was designed and developed on Squarespace.
Where Is Runnymede United Church Located?
Runnymede United Church has two campuses in Toronto, in the Bloor West Village and Swansea neighbourhoods.
Can Syndell Build a Similar Welcoming Website for My Church or Community Organization?
Yes. Syndell designs and builds websites for churches and community organizations that need to welcome newcomers clearly while keeping an active congregation’s programs organized. Contact Syndell to talk through your project.

Give Your Website Room for Both Audiences

Share your congregation’s story and see how a site that serves newcomers and regulars alike could bring in more first-time visitors.
Get a Quote

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