In 2023, online shopping is set to reach unprecedented popularity, with e-commerce sales projected to exceed $6.5 trillion worldwide. To compete in this fast-growing market, retailers and e-commerce businesses must provide customers with an exceptional shopping experience.
One way to do this is by developing a shopping app that’s easy to use and offers a seamless buying experience. The world’s biggest online retailer, Amazon, hit nearly $514 billion in net sales last year, largely thanks to its easy-to-use shopping app.
But how can you develop a shopping app that delivers the same ease and convenience for your customers?
In this article, we’ll guide you through the 9 simple steps you need to take for shopping app development that will help you succeed in the competitive world of online retail.
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Reasons to Develop an eCommerce App
Mobile usage is on the rise:
Improved user experience:
Personalization:
Push notifications:
Enhanced branding:
Looking to build an MVP shopping app and wondering about the cost?
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Top 6 Best Online Shopping Apps to Inspire you
1. Amazon:
Amazon is one of the world’s most widely used and recognized shopping apps. Renowned for its vast product selection, user-friendly interface, and reliable delivery options – here are some key features of its app:
Best Features:
- Huge selection of products from various categories, including electronics, fashion, books, and more.
- One-click ordering and fast, reliable delivery options.
- Personalized product recommendations based on your shopping history and preferences.
- Access to exclusive deals and discounts for Prime members.
- Ability to track your orders and receive notifications about their status.
App Rating:
- Amazon’s app has an impressive rating of 4.7 stars out of 5 on the App Store and 4.3 stars out of 5 on the Google Play Store, based on millions of reviews.
2. Walmart:
Walmart is a well-known retail giant offering a convenient online shopping app. It is known for its affordable prices, a wide selection of products, and convenient pickup and delivery options. Here are some of the key features of Walmart’s app:
Best Features:
- Access to various products at affordable prices, including groceries, electronics, home goods, and more.
- Convenient pickup and delivery options, including free curbside pickup.
- Savings and discounts through the Walmart Rewards program.
- An easy-to-use interface that makes it easy to find and purchase products.
- Option to scan items in-store for quick and easy checkout.
App Rating:
- Walmart’s app has a rating of 4.6 stars out of 5 on the App Store and 4.2 stars out of 5 on the Google Play Store, based on millions of reviews.
3. eBay:
eBay is an award-winning shopping app that allows users to easily buy and sell products across many categories – electronics, fashion, collectibles, and more. Here are some key features of its app:
Best Features:
- Ability to buy and sell products in various categories.
- Access to exclusive deals and discounts on products.
- Personalized product recommendations based on your shopping history and preferences.
- An easy-to-use interface that makes it easy to find and purchase products.
- Option to bid on items at auctions and participate in other buying and selling formats.
App Rating:
- Based on millions of reviews, eBay’s app has a rating of 4.7 stars out of 5 on the App Store and 4.4 stars out of 5 on the Google Play Store.
4. Esty:
Etsy is an online shopping app specializing in handmade, vintage, and unique items. Known for its creative products and supportive community of sellers and buyers alike, some key features of Etsy’s app include:
Best Features:
- Access to a wide variety of handmade, vintage, and unique items from small sellers.
- Ability to connect with sellers and ask questions about products.
- Options to customize and personalize products, such as jewellery and clothing.
- An easy-to-use interface that makes it easy to find and purchase products.
- Access to exclusive deals and discounts on products.
App Rating:
- Etsy’s app has a rating of 4.8 stars out of 5 on the App Store and 4.5 stars out of 5 on the Google Play Store, based on millions of reviews.
5. AliExpress:
Best Features:
- Huge selection of products at competitive prices, including electronics, fashion, home goods, and more.
- International shipping options to over 200 countries.
- Buyer protection policies, including secure online payments and refund guarantees.
- Access to exclusive deals and discounts on products.
- An easy-to-use interface that makes it easy to find and purchase products.
App Rating:
- AliExpress’s app has a rating of 4.7 stars out of 5 on the App Store and 4.5 stars out of 5 on the Google Play Store, based on millions of reviews.
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Top E-commerce Development App Features to Consider for a Shopping App
Core Features
- User-Friendly Interface: The app should have a clean, intuitive interface that is easy to navigate. Customers should be able to search for products, browse categories, and make purchases with minimal effort.
- Product Catalog: Your app should have a comprehensive product catalog with high-quality images, detailed descriptions, and prices for each product. You should also consider incorporating filters to allow customers to search for products by price, category, and other criteria.
- Shopping Cart: A shopping cart feature is essential for allowing customers to add products to their cart and checkout at their convenience. The shopping cart should also summarize the customer’s order, including the total cost and estimated delivery date.
- Payment Gateway Integration: Integrating a secure and reliable payment gateway is crucial for ensuring smooth and secure transactions. Customers should be able to pay for their purchases through various payment options, including credit cards, debit cards, and digital wallets.
- Order Tracking: Providing real-time updates on the status of orders is important for keeping customers informed and satisfied. Your app should include a feature that allows customers to track their orders and receive notifications about order updates.
- Customer Service: Offering excellent customer service can help to build customer loyalty and increase customer satisfaction. Your app should include a feature allowing customers to easily contact customer support with questions or concerns.
- Personalization: Incorporating personalization features, such as recommended products based on browsing history or a loyalty program, can help to enhance the customer experience and increase customer retention.
By including these core features in your shopping app, you can provide customers with a seamless and enjoyable shopping experience.
In addition to the core features, there are several advanced features that you may want to consider incorporating into your shopping app to provide even more value to your customers. Here are some of the advanced features you should consider while shopping app development:
Advanced Features
- Augmented Reality (AR) Technology: AR technology can enhance the shopping experience by allowing customers to visualize products in their environment before purchasing. For example, customers could use AR to try on clothes virtually or see how a piece of furniture would look in their home.
- Artificial Intelligence (AI) and Machine Learning (ML): AI and ML technologies can personalize the shopping experience and provide customized recommendations to customers based on their browsing and purchase history. These technologies can also automate certain processes, such as inventory management and order processing.
- Voice Search: Integrating a voice search feature into your shopping app can make it easier and more convenient for customers to find products. With voice search, customers can simply voice their search query instead of typing it out.
- Social Media Integration: Integrating social media features into your shopping app can help increase customer engagement and create a sense of community around your brand. For example, you can allow customers to share their purchases on social media or provide social media login options.
- Push Notifications: Push notifications can inform customers about new products, sales, and other important updates. However, it’s important to use push notifications judiciously to avoid overwhelming customers with too many notifications.
- Loyalty Programs: A loyalty program can incentivize customers to make repeat purchases and increase customer retention. Your loyalty program could include rewards such as discounts, free shipping, or exclusive product access.
How to Create a Shopping App – Follow These 9 Steps
Step 1: Analyze the Market and Identify Opportunities:
Before beginning any development activity, it is critical to undertake thorough market research to discover market opportunities and gaps. This study can assist you in understanding the competitors and the pain points of potential clients. When analyzing the market, some important factors to consider are:
- Market size: Identify the size of your target market and how it is expected to grow over time.
- Demographics: Understand the demographics of your target audience, including age, gender, income level, and location.
- Competition: Research your competitors and identify their strengths and weaknesses.
- Customer pain points: Identify the pain points that potential customers face when shopping online and how your app can address them.
Step 2: Define Your Strategy and Business Goals:
After thoroughly understanding the market landscape, you must define your strategy and business objectives. This includes deciding on the app’s goal and how it will generate revenue. Some important aspects to consider when developing your strategy and business objectives are as follows:
- Purpose: Define the purpose of your app, such as whether it will be a marketplace for third-party sellers or an online store for your products.
- Revenue model: Determine how your app will generate revenue through transaction fees or advertising.
- Features: Determine the features your app will offer, such as product browsing, shopping cart, payment processing, and order tracking.
- User experience: Develop a user-centered design that caters to the needs of your target audience and offers a seamless shopping experience.
Step 3: Choose the Right Development Approach:
After you’ve established your strategy and business objectives, it’s time to select the best development approach for your shopping app. There are three major alternatives to consider:
- App Builders
App builders are a popular alternative for developing a shopping app since they provide a straightforward and cost-effective approach to creating an app without coding knowledge. These platforms often include the following features:
- Pre-built templates.
- Drag-and-drop interfaces.
- Easy-to-use tools that make it easy to create an app in a matter of hours.
While app builders are a quick and inexpensive option, they may not provide the same customization and scalability as other methods.
- Native Apps
Native apps are designed for a specific platform or operating system, such as iOS or Android. These apps utilize a platform-specific programming language, allowing improved performance and integration with the device’s hardware and software capabilities. Native apps provide greater customization and scalability but are more time-consuming and expensive.
- Cross-Platform or Hybrid App
Step 4: Find a Reliable Software Development Partner:
To develop a shopping app, it’s important to carefully choose the team you hire. With the market of development companies rapidly expanding, it’s worth exploring cost-efficient IT software outsourcing company options that can help you stay within your budget while still delivering top-quality results.
Let’s take a quick look at your possibilities for developing a shopping app:
- Freelance developer
A freelance developer works independently and is hired on a project-by-project basis. They can be a cost-effective solution for minor tasks and have the flexibility to work part-time or full-time. On the other hand, working with a freelance developer may come with some dangers, such as unreliable communication, a lack of accountability, and restricted resources.
- Dedicated team
A dedicated eCommerce team is a group of developers who work on your project completely and are managed by a project manager. This method has several advantages, including improved communication, higher-quality work, and access to a broader choice of resources. A dedicated team also offers greater flexibility in scaling the team up or down as needed. This option, however, is more expensive and requires greater management monitoring.
Step 5: Define Your App's Functionality:
Step 6: Develop a User-Centered Design:
Step 7: Test and Launch Your App:
Step 8: Create a Marketing Strategy:
Step 9: Gather User Feedback:
Step 10: Provide Ongoing Support and Maintenance:
How Much Does It Cost to Create a Shopping App?
When estimating the cost of developing a shopping app, it is important to consider several factors that can influence the final price.
Here are some key factors that can impact the cost of developing a shopping app:
- App Features: The number and complexity of features you want to include in your app will impact the development cost. More complex features like in-app chat or advanced search functionality will increase costs.
- Platform: Developing for different platforms like iOS and Android will add to the cost. Additionally, the cost may vary depending on whether you opt for native or cross-platform development.
- Design: The design of your app can impact the cost of development, particularly if you require custom graphics, animations, or user interfaces.
- Development Team: The cost of hiring a development team, whether in-house or outsourced, will depend on the team’s location and experience level.
- Testing: Comprehensive app testing is necessary to ensure it functions properly, and the app’s complexity will impact the cost of testing.
- Maintenance: After launching your app, you must provide ongoing maintenance and support, which may include bug fixes and updates, which will add to the overall cost.
- Third-Party Integrations: Integrating with third-party services, such as payment gateways or social media platforms, can increase the cost of development.
Build Your Dream Shopping App With Syndell
Are you planning to create a shopping app for your online store? Our comprehensive guide and top e-commerce mobile app development services can help you achieve your goals at reasonable e-commerce app development costs.
Digitization can be complex, but it is crucial for a better business strategy in the long run. While much information is available on features, processes, and types, it can be overwhelming for most people to understand the entire process in detail.
Although professional advice is recommended, our experienced developers at Syndell, an e-commerce app development company can help you find the perfect app solution for the current eCommerce industry.
FAQs
Mobile commerce is set to revolutionize the retail industry, with sales projected to reach an impressive $3.56 trillion by the end of 2023. It’s predicted that mobile commerce may even surpass eCommerce soon. Nasdaq has predicted that by 2040, eCommerce will facilitate about 95% of all purchases. For retailers who want to stay ahead of the curve and remain successful in the future, having a strong online and mobile presence is no longer optional – it’s mandatory.
Conduct market research to gain insights on your competitors and target audience. Get in touch with a software development provider to receive a budget estimate. Once you have verified the vendor’s professionalism and responsiveness, initiate a conversation about your potential collaboration and launch your new project together.
Based on our experience, native app development for an eCommerce app with a basic set of features typically costs between $65,000 and $90,000, or even more.